Top 6 TrailblazerDX ’23 Takeaways! The Demand Chain team came back from last week’s major event in San Francisco excited and energized by what they experienced.  Here are six key items they noted: 1. De-risking Org Merges: Merging Salesforce orgs can be a daunting task. Companies frequently push off these efforts to be risk averse. […]

Read More

Success Story: Cyber Security & Automation Software Company Salesforce Proof-of-Concept Aids CRM Evaluation Client has provided software that secures IT environments, monitors, and automates processes, and provides access to information for companies for over 40 years. CHALLENGE Client had made nearly a dozen acquisitions in recent years.  The main company was using Microsoft Dynamics for […]

Read More

Salesforce Spring ’23 Release Dates & Info  Salesforce’s Spring 2023 release is right around the corner—time to get ready!  Here are key dates to be aware of leading into the upcoming release:  Pre-Release Org Sign Up (12/15/22) – get a sneak preview of Spring ‘23 functionality prior to Sandbox releases   Spring ’23 Release Notes (12/21/22) […]

Read More

Case Study: Trimble Service Cloud Rebuild/Streamline Service Process Overhaul Elevates Customer Experience Trimble is a leading provider of advanced positioning technology and mobile solutions that maximize productivity and enhance profitability.  Its SketchUp division sells an industry leading 3D modeling computer program used for a broad range of drawing and design applications—including architectural, interior design, industrial […]

Read More

Success Story: Service Cloud Redeployment Service Cloud Redeployment Delivers Value Client is a leading provider of advanced positioning technology and mobile solutions that maximize productivity and enhance profitability.  It has a division that sells an industry leading 3D modeling computer program used for a broad range of drawing and design applications—including architectural, interior design, industrial […]

Read More