Demand Chain Welcomes Greg Bollinger as Account Director – Strategic Accounts   Demand Chain is pleased to announce that Greg Bollinger has joined us in the role of Account Director – Strategic Accounts.  Greg assumes responsibility for prospecting for, engaging with, and growing Demand Chain’s enterprise level accounts. Greg joins us from Salesforce, where he […]

Read More

With economic uncertainty looming for 2023, there’s a natural tendency to keep a tight rein on expenses, deferring “nice-to-have” business improvement projects until factors look more favorable. Yet, we’ve found many of our more successful manufacturing clients are increasing their Salesforce investment.  Their reasoning is that focusing on foundational improvements that truly deliver value will […]

Read More

Salesforce Spring ’23 Release Dates & Info  Salesforce’s Spring 2023 release is right around the corner—time to get ready!  Here are key dates to be aware of leading into the upcoming release:  Pre-Release Org Sign Up (12/15/22) – get a sneak preview of Spring ‘23 functionality prior to Sandbox releases   Spring ’23 Release Notes (12/21/22) […]

Read More

5 Key Considerations CPQ (Configure, Price, Quote) is a centralized error free, automated platform for configuring, pricing, and quoting products for companies selling products or services.  Implementing CPQ can deliver enormous benefits—here are five considerations to help you assess whether you need CPQ and how to set yourself up for a successful CPQ implementation. Signs […]

Read More

Demand Chain is pleased to announce that Andy Moldenhauer has joined our team as VP of Customer Engagement.  Andy has deep experience gained from working first at Salesforce and then as the primary customer of Salesforce at one of the world’s largest and most respected manufacturing companies—3M. 3M Work Experience (Manufacturing-Focused, Fortune 100 Company) Andy […]

Read More

Success Story: Org Health Check Delivers Major Benefits Org Analysis Delivers Actionable Improvement Roadmap Client is an accredited online university dedicated to providing an exceptional, professionally aligned education. CHALLENGE Client had employed a series of Salesforce admins over the prior five years.  Policies, procedures, and approach were not documented or standardized.  The resulting Salesforce Org […]

Read More

Success Story: Service Cloud Redeployment Service Cloud Redeployment Delivers Value Client is a leading provider of advanced positioning technology and mobile solutions that maximize productivity and enhance profitability.  It has a division that sells an industry leading 3D modeling computer program used for a broad range of drawing and design applications—including architectural, interior design, industrial […]

Read More

Save Time on Orders – Use a Custom Lightning Component to add/edit Products on Order Object/Sales Quote Like most manufacturers, your company likely has a complex and evolving catalog containing thousands of products.  What’s more, you’ve likely added custom product fields beyond the fields native within Salesforce. Challenges When companies add or edit products on […]

Read More

Commercial Equipment Rental Company Improved Rental Agreement Processing Slashes Costs Client is a division of a large multi-national company.  This division rents industrial cleaning equipment to commercial customers.  CHALLENGE Once client Sales rep and a customer agreed to pricing, terms, and delivery/installation dates for equipment, client sent an agreement electronically to the customer for e-signature.  […]

Read More

Healthcare Technology Company Org Merge Delivers Platform for Growth Client is a healthcare technology and services firm that provides Health IT and management solutions. It also serves as a consultant to independent physician groups, hospitals, and healthcare systems. CHALLENGE Client had recently purchased another company.  Both companies used Salesforce, but they needed a trusted Salesforce […]

Read More