TIP #8: Use Trailhead To Power Remote Learning Keep your team’s business, tech, and soft skills sharp! Tip #8: Use Trailhead to Power Remote Learning: Salesforce has a gamified online learning platform called Trailhead. It is made up of modules or “trails” for training a variety of Salesforce users, from representatives using Service Cloud, to […]
TIP #7: Quickly Add Capabilities with AppExchange 8 Plug-and-Play App solutions for Your Remote Workforce Tip #7: Expand your core with AppExchange. Transitioning to a remote workforce can create challenges with tasks ranging from new employee onboarding to project management and coordination. Building out new capabilities and processes for these can be expensive and time […]
TIP #3: Track Team Engagement with Salesforce Powerful Tool for Keeping a Pulse on Employee Morale! Tip #3: Keep a pulse on the mood and engagement level of the team. A shift to working remotely can be disruptive for employees. With fewer face-to-face interactions, managers often find it difficult to gauge how their team is […]
TIP #1: Activate a Chatter Group Don’t miss the potential of group think! Tip #1 Chatter: Salesforce Chatter helps centralize information and updates on what your entire team is doing – enabling employees to respond to new updates on critical topics. Insight: Sometimes the most obvious things are right in front of us. Consider activating […]
