Customer Success Story: Healthcare & Life Sciences Data Tracking Consolidation in Salesforce Increases Budget Tracking Efficiency Pharmaceutical Contract Research Organization (CRO) client helps pharmaceutical and biotech companies develop prescription drugs. In addition to providing testing services directly, client manages an extensive network of approved testing partners through its internally developed system. CHALLENGE In the past, […]
Success Story: Cyber Security & Automation Software Company Salesforce Proof-of-Concept Aids CRM Evaluation Client has provided software that secures IT environments, monitors, and automates processes, and provides access to information for companies for over 40 years. CHALLENGE Client had made nearly a dozen acquisitions in recent years. The main company was using Microsoft Dynamics for […]
Success Story: Aircraft Manufacturer – Product Visualizer Visualizer Improves UX, Increases Purchase Likelihood Client is a leading manufacturer of premium quality personal aircraft. The company has delivered an aviation experience that is the pinnacle of innovation, quality, and safety to their customers for over twenty years. CHALLENGE Client established a product configurator and visualizer […]
Success Story: CPQ – Medical Education Company NurseTim CPQ Implementation + Sales Cloud Enhancement Sets Stage for Growth NurseTim partners with schools, organizations, and nursing programs to provide training and consulting in the use of E-learning and instructional design for administrators, trainers, faculty, and other instructional specialists. Specific services include faculty development, strategic planning, research, […]
Success Story: Medical Device Company Patient Prior Authorization – Cardiovascular Medical Device Client Prior Authorization Process Built into Salesforce Slashes Approval Time by 60% Client is a leading manufacturer of cardiovascular medical devices designed to improve patient outcomes, quality of life, and overall cardiovascular health. CHALLENGE Client had used an external 3rd party to manage […]
Case Study: Trimble Service Cloud Rebuild/Streamline Service Process Overhaul Elevates Customer Experience Trimble is a leading provider of advanced positioning technology and mobile solutions that maximize productivity and enhance profitability. Its SketchUp division sells an industry leading 3D modeling computer program used for a broad range of drawing and design applications—including architectural, interior design, industrial […]
Success Story: Hazelden Betty Ford Foundation – Fundraising Conversion from Blackbaud Raiser’s Edge Elevates Fundraising Efforts Salesforce NPSP Project Delivers Donor Insights & Efficiency Based in Minnesota, Hazelden Betty Ford Foundation is a world-renowned provider of addiction and mental health treatment services. The foundation offers prevention and recovery solutions across the entire continuum of care […]
Success Story: Hazelden Betty Ford Foundation Graduate School – Custom Solution for Applicants Salesforce solution enhances student application experience and improves data reporting. Based in Minnesota, Hazelden Betty Ford Foundation is a world-renowned provider of addiction and mental health treatment services. The foundation offers prevention and recovery solutions across the entire continuum of care for […]
Success Story: Service Cloud Redeployment Service Cloud Redeployment Delivers Value Client is a leading provider of advanced positioning technology and mobile solutions that maximize productivity and enhance profitability. It has a division that sells an industry leading 3D modeling computer program used for a broad range of drawing and design applications—including architectural, interior design, industrial […]
Success Story: Lightning Conversion for Document Generation Client is a division of a large, multi-national company. This division provides hospitals with solutions for hygiene, sterilization, and cleaning protocols. CHALLENGE When client’s field service reps conducted customer site visits, they logged the products used, products ordered, and services performed in Salesforce. Conga, a third-party document creation […]
