Demand Chain Leadership Team

Mike Paradis
CEO & Chairman

Mike is a recognized entrepreneur with a proven track record in B2B strategy, marketing, sales, relationship management, and product development. He began his career at GE, where he spearheaded the growth of the CRM division. His work at GE included consulting for Cargill on key customer-centric strategies and initiatives, which led to building a trusted relationship with the MacMillans, a founding family of Cargill. This partnership led to the collaborative founding of BenNevis, a consulting services company with a customer-centric framework dedicated to increasing growth and profitability. BenNevis would soon lead to the founding of Demand Chain [Systems] as a technology partner business focused exclusively on CRM implementations. In 2007, under Mike’s leadership and vision, Demand Chain absorbed BenNevis, becoming the full-life cycle business & technology consulting organization it is today with a lasting legacy of client success and exceptional customer experiences through innovative technological solutions.

Lance Bruner
President & COO

Lance has served in senior leadership roles at major Salesforce partners, including Slalom and Perficient. For over a decade, he has led highly complex business/IT strategy, digital transformation, Agile transformation, product strategy, systems implementation, business transformation, and software selection initiatives for Fortune 100 & 500 organizations. In addition, Lance co-founded and ran a Salesforce consultancy in recent years.

Michael “Herm” Herman
Executive Vice President – Chief Growth & Revenue Officer

With over 30 years of experience, Herm is a recognized thought leader and practice builder in the front-office and Salesforce ecosystem. He has a proven track record of helping clients address their front and middle office strategy and digital transformation needs. Before joining Demand Chain, Herm founded and led KPMG’s Sales Transformation, Microsoft, and Salesforce practices, overseeing the fastest growth period for an SI across the ecosystem. At Demand Chain, Herm’s initiatives focus on growing and scaling the business, expanding into new geographies and verticals, and enhancing capabilities while maintaining exceptional client service.

Andy Moldenhauer
VP of Customer Engagement

Andy has 25+ years of deep CRM experience, including five years at Salesforce and over a decade as the primary customer of Salesforce at 3M–one of the world’s largest and most respected manufacturing companies.

As a Salesforce Enterprise Software Engineer, Andy was a highly successful pre-sales engineer and business advisor. He specialized in rapid solution prototyping to enable understanding of solution benefits and value realization. At 3M, he served as Director of Global CRM. He designed and deployed Salesforce CRM across 3M’s 27,000 users in 83 countries. He managed a global CRM support organization of 70+ CRM admins, business advisors, and product owners. He also served as a highly visible Ambassador for Salesforce, including speaking at Dreamforce, being featured in Salesforce videos, and serving as a key member of several industry advisory boards and product development teams.

Andrew Neilson
Vice President of Sales

Andrew has spent the last ten years helping companies realize value from their investment in the Salesforce platform. After spending five years working for Salesforce, he has been focused on consulting, implementing, and integrating Salesforce solutions – bringing an experienced-based perspective to transforming the “lead-to-cash” lifecycle.

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Jenn Carlson
Director of Talent & Culture

Jenn has nearly 20 years of strategic Human Resources experience, including seven years at Target Corporation. Jenn is a driven leader with expert knowledge in recruitment, employee relations, leadership and employee development. Jenn has been an adjunct professor at local universities for the past 8 years, where she teaches classes in Business Communication, foundational Human Resource Management, and Professional Branding.

Jenn has a Master of Arts in Human Resource Management and is doubly certified as a Senior Professional in Human Resources (SPHR) and a Senior Certified Professional (SHRM-SCP). Jenn is an active member of local and national Human Resources and staffing organizations.

Tim Dupont
General Manager – Delivery

Tim brings his knowledge, experience, and energy to our Delivery team. He joined us from Magnet 360 and has been in the Salesforce ecosystem for the last 15 years. His passion is delivery, development, and high-performing, highly engaged teams. Tim has knowledge across multiple industries and businesses. His experience spans both understanding business and IT needs.

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