Success Story: Medical Device Company Patient Prior Authorization – Cardiovascular Medical Device Client  Prior Authorization Process Built into Salesforce Slashes Approval Time by 60% Client is a leading manufacturer of cardiovascular medical devices designed to improve patient outcomes, quality of life, and overall cardiovascular health. CHALLENGE Client had used an external 3rd party to manage […]

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With economic uncertainty looming for 2023, there’s a natural tendency to keep a tight rein on expenses, deferring “nice-to-have” business improvement projects until factors look more favorable. Yet, we’ve found many of our more successful manufacturing clients are increasing their Salesforce investment.  Their reasoning is that focusing on foundational improvements that truly deliver value will […]

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5 Key Considerations CPQ (Configure, Price, Quote) is a centralized error free, automated platform for configuring, pricing, and quoting products for companies selling products or services.  Implementing CPQ can deliver enormous benefits—here are five considerations to help you assess whether you need CPQ and how to set yourself up for a successful CPQ implementation. Signs […]

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Demand Chain is pleased to announce that Andy Moldenhauer has joined our team as VP of Customer Engagement.  Andy has deep experience gained from working first at Salesforce and then as the primary customer of Salesforce at one of the world’s largest and most respected manufacturing companies—3M. 3M Work Experience (Manufacturing-Focused, Fortune 100 Company) Andy […]

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Success Story: Warranty Claims via Experience Cloud Experience Cloud Delivers Major Warranty/Service Claim Benefits Client is a leading manufacturer of premium quality personal aircraft.  The company has delivered an aviation experience that is the pinnacle of innovation, quality, and safety to their customers for over twenty years. CHALLENGE Client maintains service centers for its aircraft […]

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Save Time on Orders – Use a Custom Lightning Component to add/edit Products on Order Object/Sales Quote Like most manufacturers, your company likely has a complex and evolving catalog containing thousands of products.  What’s more, you’ve likely added custom product fields beyond the fields native within Salesforce. Challenges When companies add or edit products on […]

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Commercial Equipment Rental Company Improved Rental Agreement Processing Slashes Costs Client is a division of a large multi-national company.  This division rents industrial cleaning equipment to commercial customers.  CHALLENGE Once client Sales rep and a customer agreed to pricing, terms, and delivery/installation dates for equipment, client sent an agreement electronically to the customer for e-signature.  […]

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Enhanced Salesforce Implementation Unlocks Sales Potential Success Story: Manufacturing, Cleaning Products Sterilex is an industry leader in developing innovative, award-winning solutions for microbial control.  It markets a line of proprietary biocides, disinfectants and diagnostic tools that are used in applications such as food and beverage protection, animal health, and water treatment. CHALLENGE Sterilex had purchased […]

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Case Study: Specialty Chemical Company R&D Group Fast-Tracks Request Submission and Approval Client produces and sells specialty chemical products. CHALLENGE Our client’s R&D group is responsible for developing custom chemical formulations and products to meet its client’s needs.  When a new product/formulation is needed, Sales would submit a Request to R&D.  In the prior process, […]

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How Manufacturers Are Generating More Quotes, Winning More Business With Salesforce CPQ For sales departments within midsize manufacturing companies, day-to-day business is a constant hustle of responding to customers needing quick quotes or proposals and navigating siloed, legacy systems to obtain accurate pricing, production and shipping information. Manufacturers that rely on traditional quoting and pricing […]

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