See related records in one interactive timeline with Time Warp! We recently implemented an interesting and powerful visualization app on our Salesforce instance called Time Warp. Time Warp provides a visual, interactive timeline of records, including Leads, Accounts, Contacts, Cases, Assets and any custom objects. The highly intuitive interface provides an excellent 360-degree view into […]

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Improve Customer Experience, Increase Profits with Salesforce As competition continues to tighten within the manufacturing sector, senior leaders are looking across the enterprise for opportunities to help their companies stand apart in buyers’ eyes. According to the Customers 2020 report, customer experience has overtaken price and product as key brand differentiators, particularly for manufacturing companies. […]

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TIP #8: Use Trailhead To Power Remote Learning Keep your team’s business, tech, and soft skills sharp! Tip #8: Use Trailhead to Power Remote Learning: Salesforce has a gamified online learning platform called Trailhead. It is made up of modules or “trails” for training a variety of Salesforce users, from representatives using Service Cloud, to […]

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TIP #5: Recognize Your Team’s Heroic Efforts   Celebrate Success Using Salesforce! Tip #5: Recognize your heroes. Our current chaotic environment creates daily opportunities for individuals on your team to go beyond expectations to meet the needs of customers (or fellow teammates). Yet, with everyone working remotely, much of this effort could go unnoticed. Plus, there […]

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