Capture Net Promoter Score (NPS) in Salesforce Interested in capturing your company’s Net Promoter Score through Salesforce? Your company gets enormous value from capturing a 360-degree view of customers in Salesforce.  Why not capture your Net Promoter Score in Salesforce as well? There are some great options for executing natively in Salesforce. The biggest driver […]

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Ready for Salesforce’s MFA Deadline? We can help! Salesforce MFA Deadline is 2/1/22 – Are You Ready? Have you seen the emails about the upcoming Salesforce deadline around Multi-Factor Authentication (MFA)?  We have been working with our customers to ensure they’re secure, trained, and deployed before February 1st. What’s Changing? For years, nearly all Salesforce […]

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Functionality Spotlight: Increase Customer Engagement with App Push Notifications Out of Salesforce Consumer Research Organization client helps consumer packaged goods companies with capturing consumer insights and feedback on existing products and new concepts.  CHALLENGE Client recruits consumers to test and evaluate food products. Once consumers have been qualified and opted-in, client communicates with participants to […]

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Demand Chain – Named One of Twin Cities’ Best Places to Work For 7th Time! The Minneapolis/St. Paul Business Journal just announced its 2021 Best Places to Work honorees in their small company category, with 25 to 49 employees. The nominee list included a wide range of companies from industries across the greater Twin Cities […]

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How Manufacturers Are Generating More Quotes, Winning More Business With Salesforce CPQ For sales departments within midsize manufacturing companies, day-to-day business is a constant hustle of responding to customers needing quick quotes or proposals and navigating siloed, legacy systems to obtain accurate pricing, production and shipping information. Manufacturers that rely on traditional quoting and pricing […]

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See related records in one interactive timeline with Time Warp! We recently implemented an interesting and powerful visualization app on our Salesforce instance called Time Warp. Time Warp provides a visual, interactive timeline of records, including Leads, Accounts, Contacts, Cases, Assets and any custom objects. The highly intuitive interface provides an excellent 360-degree view into […]

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Improve Customer Experience, Increase Profits with Salesforce As competition continues to tighten within the manufacturing sector, senior leaders are looking across the enterprise for opportunities to help their companies stand apart in buyers’ eyes. According to the Customers 2020 report, customer experience has overtaken price and product as key brand differentiators, particularly for manufacturing companies. […]

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TIP #8: Use Trailhead To Power Remote Learning Keep your team’s business, tech, and soft skills sharp! Tip #8: Use Trailhead to Power Remote Learning: Salesforce has a gamified online learning platform called Trailhead. It is made up of modules or “trails” for training a variety of Salesforce users, from representatives using Service Cloud, to […]

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