TIP #8: Use Trailhead To Power Remote Learning Keep your team’s business, tech, and soft skills sharp! Tip #8: Use Trailhead to Power Remote Learning: Salesforce has a gamified online learning platform called Trailhead. It is made up of modules or “trails” for training a variety of Salesforce users, from representatives using Service Cloud, to […]

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TIP #5: Recognize Your Team’s Heroic Efforts   Celebrate Success Using Salesforce! Tip #5: Recognize your heroes. Our current chaotic environment creates daily opportunities for individuals on your team to go beyond expectations to meet the needs of customers (or fellow teammates). Yet, with everyone working remotely, much of this effort could go unnoticed. Plus, there […]

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TIP #1: Activate a Chatter Group Don’t miss the potential of group think! Tip #1 Chatter: Salesforce Chatter helps centralize information and updates on what your entire team is doing – enabling employees to respond to new updates on critical topics. Insight: Sometimes the most obvious things are right in front of us. Consider activating […]

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Offer to Salesforce Community Need help adjusting Salesforce due to Coronavirus? We stand ready to help! OUR OFFER TO THE COMMUNITY Through Monday, May 31, 2020 we made our Demand Chain consultants available for a complimentary phone-based consultation to help you transition your business. This includes our highly experienced Salesforce MVP / Architect resources for […]

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Dreamforce: Top 5 Take-a-ways! A select group of our team leaders and Salesforce experts attended multiple sessions and key presentations at Dreamforce. After returning from the event, we polled our team and pulled together their “Top 5” hot topics from this year’s event. Lightning: Salesforce Lightning is not going away! Lightning releases include; Custom theming and […]

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