Case Study: Trimble Service Cloud Rebuild/Streamline Service Process Overhaul Elevates Customer Experience Trimble is a leading provider of advanced positioning technology and mobile solutions that maximize productivity and enhance profitability.  Its SketchUp division sells an industry leading 3D modeling computer program used for a broad range of drawing and design applications—including architectural, interior design, industrial […]

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Success Story: Hazelden Betty Ford Foundation Service Cloud Deployment Yields 360° Customer View Salesforce Roadmap Delivers Value to Multiple Business Units Based in Minnesota, Hazelden Betty Ford Foundation is a world-renowned provider of addiction and mental health treatment services. The foundation offers prevention and recovery solutions across the entire continuum of care for youth and […]

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Success Story: Hazelden Betty Ford Foundation – Fundraising Conversion from Blackbaud Raiser’s Edge Elevates Fundraising Efforts Salesforce NPSP Project Delivers Donor Insights & Efficiency Based in Minnesota, Hazelden Betty Ford Foundation is a world-renowned provider of addiction and mental health treatment services. The foundation offers prevention and recovery solutions across the entire continuum of care […]

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Winter Coat Drive Demand Chain and Salesforce are hosting a coat collection drive through the non-profit “One Warm Coat” Coats collected will be donated to the Sanneh Foundation—a local non-profit serving the holistic youth development needs of the Twin Cities metro area. Winter is almost here! Please drop off new or gently used coats (no […]

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Demand Chain Announces the Appointment of its Board of Directors Board to Advise Major Salesforce Partner as it Accelerates Growth Demand Chain is pleased to announce the formation of its Board of Directors. With the addition of five external appointees, the full board consists of six people with unique and complementary skills and experience.  Company […]

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5 Key Considerations CPQ (Configure, Price, Quote) is a centralized error free, automated platform for configuring, pricing, and quoting products for companies selling products or services.  Implementing CPQ can deliver enormous benefits—here are five considerations to help you assess whether you need CPQ and how to set yourself up for a successful CPQ implementation. Signs […]

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Success Story: Hazelden Betty Ford Foundation Graduate School – Custom Solution for Applicants Salesforce solution enhances student application experience and improves data reporting. Based in Minnesota, Hazelden Betty Ford Foundation is a world-renowned provider of addiction and mental health treatment services. The foundation offers prevention and recovery solutions across the entire continuum of care for […]

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Success Story: Org Health Check Delivers Major Benefits Org Analysis Delivers Actionable Improvement Roadmap Client is an accredited online university dedicated to providing an exceptional, professionally aligned education. CHALLENGE Client had employed a series of Salesforce admins over the prior five years.  Policies, procedures, and approach were not documented or standardized.  The resulting Salesforce Org […]

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Demand Chain – Named One of Twin Cities’ Best Places to Work For 8th Time! The Minneapolis/St. Paul Business Journal just announced its 2022 Best Places to Work honorees in their small company category, with 25 to 49 employees. The nominee list included a wide range of companies from industries across the greater Twin Cities […]

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