Jeff Pierson DCS SUCCESS MANAGER/PROJECT MANAGEMENT Jeff has been leading business and technology teams through CRM projects for over ten years. As a Success Manager at Demand Chain Systems (DCS), Jeff is responsible for guiding teams through CRM implementation and platform ideation as well as maximizing the client’s platform investment through lasting CRM value and adoption.
Case Study: MN Housing Finance Agency Solution: Salesforce Community Cloud & Sales Cloud Demand Chain is proud to have partnered with the MN Housing’s business and technical teams to architect, create and deliver an award-winning Salesforce solution that leveraged Community Cloud, Sales Cloud and Chatter. For more than 40 years, they’ve worked to provide access […]
Case Study: Lubrication Technologies Manufacturing Solution: Salesforce Sales Cloud Lubrication Technologies, Inc. (Lube-Tech) is an innovative lubricants company offering a broad product portfolio of lubricants, energy solutions, and services. A successful multi-focused organization constantly improving lubrication and energy solutions for their customer, and industry. Need: The inside and outside sales teams needed effective information sharing. […]
Case Study: Multinational Conglomerate Corporation Manufacturing Solution: Sales Cloud Need: Leadership needed more forecasting capability, improved sales tracking, and sales management tools. The Global Application Management System used for sales forecasting and expected sales delivery was becoming cost prohibitive. The system required significant overhead to support the reporting needs of the division. Evolving business practices […]
Case Study: Pharmacy Benefits Management Company Solution: Salesforce App Cloud & Service Cloud Pharmacy benefits management company that helps people get the medicine they need to feel better and live well. Need: Client was experiencing service interruptions due to excessive system use and architectural deficiencies of QuickBase solution. The service team’s system was slow and […]
Case Study: Yearbook, Memorabilia, and Rings Solution: Salesforce Service Cloud A well-known and established market leader in the graduation jewelry and school yearbook markets. The enterprise deployed Salesforce to strengthen their technology solutions and centralize their operations around a robust, scalable platform. Need: The enterprise was experiencing process duplication that required an expensive reporting process to […]
Case Study: Industrial Turf Equipment Manufacturing Solution: Salesforce Service Cloud Global provider of innovative turf, landscape, rental and construction equipment, and irrigation and outdoor lighting solutions. Need: The service team at an industrial turf equipment and irrigation systems manufacturer was operating with decentralized customer information and a limited ability to track requests. The team had […]
Case Study: Technology Furniture Manufacturer Manufacturing Solution: Salesforce Service Cloud Manufacturer of adjustable and innovative technology furniture that promote healthier, more productive environments for life and work. Need: A technology furniture manufacturer needed experienced Salesforce / CRM experts to guide the enterprise on system recommendations and strategy. There were complex integrations between Salesforce and M2K […]
Case Study: Global water, hygiene and energy technologies Solution: Salesforce Sales Cloud A premiere supplier of water, hygiene and energy technologies and services across the globe. Need: Despite a strong global presence in the marketplace this company lacked a global view of sales potential. Corporate account management teams and outside field sales and service teams […]
Case Study: Public Research University Solution: Salesforce App Cloud A public institution operating with the mission to change lives through research, education, and outreach. Need: This “Public Research University” has an extensive history with Salesforce, with multiple orgs providing functionality for various groups. To support the natural cycles of change at the institution, it needed […]
What is Pardot? Salesforce Marketing Cloud Account Engagement If you have worked with Salesforce or are familiar with marketing automation software, it is likely you have run across one of the hottest tools on the market…Pardot / Marketing Cloud Account Engagement. Pardot is Salesforce’s Marketing Cloud Account Engagement solution that helps companies engage with prospects […]
